Terms of Service

By accessing, browsing, registering for, or using the Attest platform (the "Service") provided by Agents Incorporated ("Company," "we," "us," or "our"), you ("User," "you," or "your") acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, and any additional guidelines, policies, or rules applicable to specific features of the Service, all of which are incorporated herein by reference.

These Terms constitute a legally binding agreement between you and Agents Incorporated. If you are entering into these Terms on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, in which case "you" refers to that entity. If you do not have such authority, or if you do not agree with these Terms, you must not access or use the Service.

Your continued use of the Service following the posting of any changes to these Terms constitutes acceptance of those changes. If you do not agree to any modification, your sole remedy is to discontinue your use of the Service and terminate your account in accordance with Section 13 of these Terms.

You must be at least 18 years of age to use the Service. By using the Service, you represent and warrant that you are at least 18 years old and that you have the legal capacity to enter into a binding agreement.

Attest, a product of Agents Incorporated, is a multi-tenant, automated compliance-analysis platform accessible at agentsincorporated.ai and its associated subdomains. The Service allows you to connect a source code repository, select a compliance framework (such as SOC 2, HIPAA, or OWASP), and receive an attestation report that maps findings in your code to the clauses of that framework, with file-and-line evidence for each finding.

To perform an analysis, the Service clones the repository you connect, reads its source code, and deletes the working copy once the scan is complete. The analysis is read-only: Attest does not modify, build, execute, or deploy any code in the repositories it analyzes.

Analysis is performed primarily by deterministic security scanners that produce reproducible findings — the same code yields the same verdicts on each run. Only for control clauses that no deterministic tool can evaluate does the Service use AI; those results are clearly marked “AI-assessed” and kept separate from the deterministic verdicts. See the Privacy Policy for how AI processing is handled.

Attest is not a certification, audit, or legal opinion. The Service does not issue SOC 2 reports, HIPAA certifications, or any other form of compliance certification, and no output of the Service should be represented as such. Attest evaluates only the technical controls that are visible in the source code you connect; organizational, procedural, policy, administrative, and physical controls (for example, employee training, vendor management, background checks, or facility security) are outside the scope of the Service and are not assessed. A report produced by the Service is informational and is not a substitute for a formal audit performed by a qualified, independent auditor, nor for legal, compliance, or other professional advice. You should consult a qualified auditor or counsel before relying on any output of the Service for compliance, contractual, or regulatory purposes.

The Service is provided on a software-as-a-service ("SaaS") basis and is accessed exclusively via web browser or officially supported API integrations. Features and capabilities vary by subscription plan and are subject to change at the Company's discretion with notice as described in Section 12.

The Company reserves the right, at any time and without prior notice, to modify, suspend, or discontinue any feature or aspect of the Service, temporarily or permanently, for maintenance, security, legal compliance, or business reasons. The Company shall not be liable to you or any third party for any such modification, suspension, or discontinuation.

To access the full functionality of the Service, you must create an account by completing the registration process and providing accurate, current, and complete information as prompted by the registration form. You agree to update your account information promptly if it changes, so that it remains accurate, current, and complete at all times.

You are solely responsible for maintaining the confidentiality and security of your account credentials, including your password, API keys, and any authentication tokens issued by the Service. You agree to notify the Company immediately at support@agentsincorporated.ai if you become aware of any unauthorized use of your account or any other security breach. The Company will not be liable for any loss or damage arising from your failure to maintain the security of your account credentials.

You are fully responsible for all activities that occur under your account, whether or not you authorized them. The Company reserves the right to assume that any communication received through your account or credentials has been made by you. You agree not to share your account credentials with any third party, and you agree not to use another user's account without their explicit authorization and the Company's consent.

The Company reserves the right to refuse registration, cancel accounts, or remove or edit content in its sole discretion. You may not create an account using a false identity or alias, or by impersonating another person or entity. Accounts created for the purpose of scraping data, unauthorized testing, competitive intelligence gathering, or any other purpose that violates these Terms will be suspended or terminated without notice.

You agree that the Company may, for legitimate business reasons including security and fraud prevention, require additional identity verification before granting or continuing access to the Service. Failure to complete requested verification may result in account suspension.

Repository access and GitHub tokens. You represent and warrant that you own, or have obtained all necessary rights, authorization, and consents to connect and permit Attest to read the source code repositories you submit to the Service, whether public or private. If you provide a GitHub Personal Access Token or other credential to enable access to a private repository, you are solely responsible for the scope of access that credential grants, for keeping it current, and for revoking it when it is no longer needed. You must not connect repositories you do not have the right to share, and you must not use another person's or organization's credentials without authorization.

4.1 Subscription Plans

The Service is offered under a one-time report option and two paid subscription tiers (collectively, "Subscription Plans"). Plan features are as follows:

• One-Time Report ($19/report) — One repository, one framework, a single scan, findings with evidence, and a signed downloadable report.
• Team Plan ($99/month) — Up to 5 repositories, all frameworks, auditor-shareable reports, the pull request (PR) gate, and audit history.
• Business Plan ($499/month) — Unlimited repositories, all frameworks, auditor-shareable reports, the pull request (PR) gate, and audit history.

An Enterprise tier with private/custom frameworks, CI and API integration, and a service-level agreement is available on a custom-quote basis; contact support@agentsincorporated.ai for details. Feature descriptions are for informational purposes and are subject to change as described in Section 12. The Company may introduce additional tiers, add-ons, or enterprise licensing arrangements at any time.

4.2 Access and Purchases

New accounts may be created without providing payment information, but the Service does not offer a free trial. Running a scan requires either a one-time report purchase or an active paid Subscription Plan. Until you purchase a one-time report or subscribe to a paid plan, scanning features are unavailable.

A one-time report purchase entitles you to a single scan of one repository and the resulting report. A Subscription Plan provides access to the features of the plan you select for as long as it remains active, subject to the plan's usage limits. Project and scan data associated with an account that has no active plan is retained and deleted in accordance with Section 8.4.

4.3 Usage Limits

Each Subscription Plan includes monthly usage allowances, which may include limits on the number of scans, repositories, or other measures of Service usage or the associated processing cost. When an account reaches an applicable allowance, the Company may prompt you to upgrade to a higher tier, and further use of the affected features — including scanning and the PR gate — may be unavailable for the remainder of the then-current billing month unless you upgrade. Allowances reset at the start of each billing period. Reaching a usage allowance does not entitle you to any refund or credit, and does not extend, pause, or otherwise modify your billing period. Where applicable, your current allowance and usage are displayed within the Service. The Company may adjust usage allowances from time to time as described in Section 12.

4.4 Billing, Merchant of Record, and Auto-Renewal

All purchases are processed by Paddle, acting as the Company's merchant of record: Paddle.com Inc. if you purchase from the United States, or Paddle.com Market Limited if you purchase from elsewhere (together with their affiliates, "Paddle"). Paddle is the seller of record for your transaction: it operates the checkout, charges your payment method, calculates and remits applicable taxes, and issues invoices and receipts. Your purchase is additionally subject to Paddle's Checkout Buyer Terms. The charge on your payment statement will appear under Paddle's name.

Subscription fees are billed monthly in advance on the calendar day corresponding to the start of your paid subscription term (or the closest available date for months with fewer days). By subscribing to a paid plan, you authorize Paddle, on the Company's behalf, to charge your designated payment method on a recurring monthly basis until you cancel. All fees are denominated in US Dollars (or the local-currency equivalent presented at checkout). Depending on your location, prices may be displayed inclusive or exclusive of applicable taxes (such as VAT or sales tax), which Paddle calculates and remits.

You are responsible for ensuring your payment information remains valid and current. If a charge fails, Paddle may retry billing up to three times over a period of up to ten days. Continued failure to pay may result in downgrade to a restricted access state or account suspension. You will be notified via the email address on file before account suspension due to payment failure.

4.5 Cancellation Policy

You may cancel your subscription at any time through the billing settings in your account dashboard or by contacting support@agentsincorporated.ai. Cancellation takes effect at the end of the then-current billing period. You will retain access to the Service through the end of the period for which you have already paid. After the subscription ends, your account will be downgraded and project data will be retained for 30 days before deletion, unless you reactivate your subscription.

4.6 Refund Policy

All subscription fees are non-refundable except where required by applicable law. The Company does not provide refunds or credits for partial months of service, unused platform features, or scans that were not consumed. If you cancel your subscription mid-cycle, you will not receive a prorated refund for the remainder of that billing period. One-time report purchases are non-refundable once the associated scan has been initiated. Where a refund is due, it is processed and returned to your original payment method by Paddle as merchant of record; refund requests may be submitted to support@agentsincorporated.ai.

4.7 Price Changes

The Company reserves the right to modify pricing at any time. Price changes will be communicated to you at least 30 days in advance via the email address associated with your account and/or notice within the Service. Your continued use of the Service after the effective date of a price change constitutes your acceptance of the new pricing. If you do not accept a price change, you may cancel your subscription before it takes effect.

You agree to use the Service only for lawful purposes and in accordance with these Terms. The following behaviors are expressly prohibited, and violations may result in immediate suspension or termination of your account, without refund, and may subject you to civil or criminal liability:

5.1 Prohibited Content and Activities

• Connecting a repository you do not own or do not have authorization to submit for analysis, or connecting a repository on behalf of a third party without their consent.
• Using the Service to analyze source code containing malware, exploits, or other malicious payloads for the purpose of testing them against, or evading, third-party security controls.
• Misrepresenting an Attest report as a SOC 2 report, a HIPAA or other regulatory certification, an independent audit opinion, or legal advice, whether to a customer, auditor, regulator, or any other third party.
• Using the Service to develop tools or systems intended for unauthorized surveillance, data harvesting, phishing, social engineering, or cyberattacks against individuals, organizations, or infrastructure.
• Using the Service to produce or distribute material that constitutes fraud, impersonation, or any other form of deception.

5.2 Abuse of the Platform

• Attempting to reverse engineer, decompile, disassemble, or otherwise derive source code from any component of the Service, including its analysis engine, APIs, or underlying infrastructure.
• Scraping, crawling, spidering, or systematically extracting data from the Service through automated means without the Company's express written permission.
• Accessing or attempting to access any account, system, repository, GitHub token, or data belonging to another user or to the Company without authorization.
• Using the Service to benchmark, evaluate, or train a competing compliance or code-analysis product or service.
• Submitting inputs designed to manipulate, bypass, or circumvent the platform's safety guidelines, access controls, or operational constraints.
• Placing excessive or abusive load on the Service's infrastructure in a way that degrades availability for other users, including through automated scripts or denial-of-service techniques.

5.3 Account and Access Violations

• Creating multiple accounts to circumvent plan limits, usage caps, or account suspensions.
• Sharing, reselling, or sublicensing access to the Service to third parties without the Company's express written consent.
• Providing false registration information or impersonating any person or entity.

The Company reserves the right, but has no obligation, to monitor usage of the Service to detect violations of this Acceptable Use Policy. The Company may investigate suspected violations and cooperate with law enforcement authorities in the prosecution of users who violate applicable laws.

6.1 Company Intellectual Property

The Service, including all software, analysis logic, framework mappings, control libraries, interfaces, designs, text, graphics, documentation, trademarks, service marks, logos, and all other content and materials that form part of the platform (collectively, "Company IP"), is the exclusive property of Agents Incorporated and its licensors. All rights not expressly granted to you in these Terms are reserved by the Company. Nothing in these Terms grants you any right, title, or interest in or to Company IP beyond the limited license to use the Service as set forth herein.

The "Attest" and "Agents Incorporated" names, the Attest logo, and all related marks are trademarks or registered trademarks of Agents Incorporated in Israel and other jurisdictions. You may not use any Company trademark without the Company's prior written consent.

6.2 Your Code and Reports

You retain all ownership of, and rights to, the source code and repositories you connect to the Service ("Your Code"). The Company does not claim any ownership interest in Your Code. The Service accesses Your Code solely to perform the analysis you request; the cloned working copy is deleted once a scan completes, as described in Section 2.

As between you and the Company, you own the attestation reports, findings, and other output the Service generates about Your Code ("Reports"), subject to the Company's underlying rights in the Service itself (including its analysis logic and framework mappings) as described in Section 6.1. Your Code and Reports are collectively referred to as "User Content."

By connecting Your Code and using the Service, you grant Agents Incorporated a non-exclusive, worldwide, royalty-free, sublicensable license to access, store, process, reproduce, and analyze your User Content solely to the extent necessary to: (a) provide and operate the Service, including transmitting code to the analysis engine described in Section 8.6; (b) improve the quality, safety, and performance of the platform; (c) diagnose and resolve technical issues; and (d) comply with legal obligations. This license terminates upon deletion of the relevant User Content from our systems, subject to the data retention provisions in Section 8.

You represent and warrant that you own or have the necessary rights and authorization to connect and permit analysis of any repository you submit, and that doing so does not infringe or misappropriate any third party's intellectual property or confidentiality rights. You are solely responsible for ensuring that your use of the Service complies with all applicable laws and any third-party licenses or contractual restrictions governing Your Code.

6.3 Feedback

If you submit suggestions, ideas, enhancement requests, recommendations, or other feedback regarding the Service ("Feedback"), you grant the Company a perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, modify, distribute, and incorporate such Feedback into the Service or any other product or service without any obligation of compensation or attribution to you.

REPORTS, FINDINGS, AND ANY OTHER OUTPUT PRODUCED BY THE SERVICE (COLLECTIVELY, "ATTEST OUTPUT") ARE GENERATED BY AN AUTOMATED ANALYSIS OF THE SOURCE CODE YOU CONNECT AND ARE PROVIDED STRICTLY "AS IS," WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED.

Attest Output is not a certification or audit. The Service does not issue SOC 2 reports, HIPAA certifications, or any other form of regulatory or industry certification. Attest Output does not constitute an opinion, attestation, or certification by a licensed auditor, and must not be represented to any customer, business partner, regulator, or other third party as such.

Attest Output covers only code-visible technical controls. The Service analyzes only the source code contained in the repositories you connect. It does not evaluate, and Attest Output does not address, organizational controls, administrative and physical safeguards, personnel policies, vendor and third-party risk management, business associate agreements, employee training, or any other control that is not observable from the source code itself. A framework (such as SOC 2, HIPAA, or OWASP) may have many requirements that fall entirely outside what the Service can assess.

Attest Output is not legal, compliance, or professional advice. Nothing in the Service, including any Report, finding, control mapping, or narrative explanation, constitutes legal advice, compliance advice, or a substitute for the judgment of a qualified auditor, attorney, or compliance professional. You should consult with qualified, independent professionals before making compliance, contractual, or regulatory decisions based on Attest Output.

The Company makes no representation or warranty that Attest Output will be accurate, complete, or free of errors or omissions. Automated analysis of source code has inherent limitations: it may fail to detect controls that exist but are not evident from the code, may misclassify or overlook findings, and may not reflect compensating controls, configuration outside the connected repository, or changes made to the code after a scan completes.

You acknowledge and agree that:

• You are solely responsible for reviewing and independently verifying any Attest Output before relying on it for compliance, audit preparation, customer representations, or any other purpose.
• The Service is not a substitute for a qualified, independent auditor, security professional, legal advisor, or other licensed or credentialed professional.
• You assume all risk associated with the use of, or reliance upon, Attest Output. The Company shall not be liable for any damages, losses, or liabilities arising from errors, omissions, or incompleteness in Attest Output.

The Company continuously works to improve the accuracy of Attest Output, but cannot and does not guarantee that improvements will eliminate all inaccuracies or risks. The disclaimers in this section survive the termination of these Terms.

8.1 Data Collection and Use

The Company collects, processes, and stores data that you provide or that is generated through your use of the Service, including account registration information, billing data, User Content, usage telemetry, and log data. The collection and use of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference and available at agentsincorporated.ai/privacy.

8.2 Data Infrastructure and Location

User data, including account information, Reports, findings, scan metadata, and database contents, is stored on infrastructure operated by Amazon Web Services ("AWS") in the US-East-1 (Northern Virginia) region. Cloned repository source code is used transiently during a scan and is deleted once the scan completes, as described in Section 2; it is not part of the data retained under Section 8.4. By using the Service, you consent to the storage and processing of your data in the United States. If you are accessing the Service from outside the United States, including from the European Union or other jurisdictions with data protection laws that differ from those of the United States, you acknowledge that your data will be transferred to and processed in the United States.

8.3 Security

The Company employs industry-standard security measures to protect User data, including encryption of data at rest using AES-256 and encryption of data in transit using TLS 1.2 or higher. Access to production systems is restricted to authorized personnel on a need-to-know basis. The Company conducts periodic security reviews and follows responsible disclosure practices for reported vulnerabilities.

Notwithstanding the foregoing, no security system is impenetrable, and the Company cannot guarantee the absolute security of your data. You are encouraged to avoid storing highly sensitive personal information, credentials, or regulated data (such as health records or financial account numbers) within the Service beyond what is necessary for your project purposes.

8.4 Data Retention

The Company retains User Content for the duration of your active subscription. Upon cancellation of your subscription, your project data and associated files are retained for a period of 30 days, after which they will be permanently deleted from active storage systems. Residual copies in backups may persist for up to 90 days following deletion from active systems. Usage logs and billing records may be retained for up to 7 years to comply with legal and financial obligations.

8.5 Data Deletion and Export

You may request deletion of your account and associated data at any time by submitting a request to support@agentsincorporated.ai. Account deletion will initiate the retention wind-down process described in Section 8.4. You may also request an export of your User Content prior to account closure; the Company will make reasonable efforts to fulfill such requests within 14 business days.

8.6 Deterministic Analysis and Third-Party AI

The read-only review described in Section 2 is performed primarily by deterministic security scanners that run within the Service and produce reproducible findings. For the subset of control clauses that no deterministic tool can evaluate, the Service transmits the source code you connect to a third-party AI model provider (currently Anthropic) to produce an "AI-assessed" verdict, which is labeled and kept separate from the deterministic verdicts. This transmission is a necessary part of delivering the AI-assessed portion of the Service. The Company endeavors to engage AI model providers that offer data protection agreements suitable for commercial use and that do not use customer inputs to train their general models without consent. Specific provider terms are available upon request.

9.1 No Guaranteed Uptime

The Company provides the Service on a commercially reasonable, best-effort basis. THE COMPANY DOES NOT GUARANTEE ANY SPECIFIC UPTIME PERCENTAGE, AVAILABILITY TARGET, OR SERVICE LEVEL AGREEMENT ("SLA") FOR ANY SUBSCRIPTION TIER. The absence of a guaranteed SLA is reflected in the pricing of the Service. Enterprise customers seeking contractual SLA commitments should contact the Company to discuss custom arrangements.

9.2 Scheduled Maintenance

The Company may perform scheduled maintenance that temporarily interrupts or degrades Service availability. Where practicable, the Company will provide advance notice of scheduled maintenance windows via email notification. Scheduled maintenance will, where possible, be performed during off-peak hours (generally between 2:00 AM and 6:00 AM Eastern Time on weekdays, or during weekends).

9.3 Unplanned Outages

In the event of an unplanned service outage or degradation, the Company will use commercially reasonable efforts to restore service as promptly as possible. The Company is not liable for losses arising from unplanned outages and will not provide billing credits for unplanned downtime except where expressly agreed in a separate written agreement.

9.4 Force Majeure

The Company shall not be liable for any failure or delay in the provision of the Service resulting from circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, terrorism, civil unrest, governmental actions, labor disputes, power failures, Internet service provider failures, denial-of-service attacks, failures of third-party infrastructure providers (including AWS), or any other event that would qualify as a force majeure event under applicable law ("Force Majeure Event"). The Company will notify you of a Force Majeure Event and resume the Service as soon as reasonably practicable.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL AGENTS INCORPORATED, ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, SUPPLIERS, OR SUCCESSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, COST OF SUBSTITUTE SERVICES, OR ANY OTHER INTANGIBLE LOSSES, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES ACTUALLY PAID BY YOU TO THE COMPANY IN THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED US DOLLARS ($100.00 USD).

THE COMPANY SPECIFICALLY DISCLAIMS LIABILITY FOR ANY DAMAGES ARISING FROM: (A) ERRORS, OMISSIONS, OR INACCURACIES IN ATTEST OUTPUT; (B) ANY COMPLIANCE, CONTRACTUAL, REGULATORY, OR BUSINESS DECISION MADE IN RELIANCE ON ATTEST OUTPUT WITHOUT INDEPENDENT VERIFICATION BY A QUALIFIED PROFESSIONAL; (C) THIRD-PARTY SERVICES OR INFRASTRUCTURE ON WHICH THE SERVICE DEPENDS; OR (D) UNAUTHORIZED ACCESS TO YOUR ACCOUNT, REPOSITORY, OR DATA.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liability for incidental or consequential damages, so some of the limitations above may not apply to you. In such jurisdictions, the Company's liability shall be limited to the fullest extent permitted by applicable law.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, ACCURACY, OR SECURITY. THE COMPANY MAKES NO WARRANTY THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT OPERATION OF THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

You agree to defend, indemnify, and hold harmless Agents Incorporated and its affiliates, officers, directors, employees, contractors, agents, licensors, and service providers (collectively, "Indemnified Parties") from and against any and all claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• (a) your use of or access to the Service, including any Report or other Attest Output you distribute or represent to a third party;
• (b) your breach of any provision of these Terms;
• (c) your violation of any applicable law, regulation, or third-party right, including intellectual property rights, privacy rights, or contractual obligations;
• (d) any repository or other User Content you connect, submit, or transmit through the Service, including your lack of authorization to do so;
• (e) any representation you make to a third party that Attest Output constitutes a certification, audit, or legal opinion;
• (f) any false or misleading information you provide to the Company.

The Company reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with the Company in asserting any available defenses. You may not settle any indemnified claim without the prior written consent of the Company.

The Company reserves the right to modify, amend, or update these Terms at any time in its sole discretion. When material changes are made to these Terms, the Company will provide you with at least thirty (30) days' advance notice prior to the effective date of the changes. Notice will be provided by one or more of the following methods: (a) email to the address associated with your account; (b) a prominent notice within the Service; or (c) an updated "Last updated" date at the top of this page.

Your continued use of the Service after the effective date of any modification constitutes your binding acceptance of the revised Terms. If you do not agree to the modified Terms, you must stop using the Service and cancel your subscription before the effective date. For minor changes that do not materially affect your rights or obligations — such as typographical corrections, clarifications, or updates to contact information — the Company may update the Terms without advance notice, and such changes will be effective upon posting.

The most current version of these Terms will always be available at agentsincorporated.ai/terms. It is your responsibility to review these Terms periodically to stay informed of any updates.

13.1 Termination by You

You may terminate your account and cancel your subscription at any time by accessing your account settings or by contacting support@agentsincorporated.ai. Termination takes effect at the conclusion of your then-current billing period, and you will retain access to the Service until that date. No refunds will be issued for prepaid subscription fees except as required by law or as described in Section 4.6.

13.2 Termination by the Company for Cause

The Company may suspend or terminate your account and your access to the Service immediately and without prior notice if: (a) you breach any provision of these Terms; (b) you engage in conduct that the Company, in its sole judgment, determines to be harmful, fraudulent, abusive, or otherwise objectionable; (c) the Company is required to do so by law or by order of a court or governmental authority; or (d) your account has been compromised and represents a security risk to the Service or other users.

Upon termination for cause, you will not be entitled to any refund of fees paid, and the Company reserves the right to permanently delete your User Content immediately upon termination without prior notice.

13.3 Effect of Termination

Upon termination of your account for any reason: (a) all rights and licenses granted to you under these Terms will immediately cease; (b) you must immediately cease all use of the Service; and (c) any provisions of these Terms that by their nature should survive termination shall survive, including but not limited to Sections 6 (Intellectual Property), 7 (Attestation Report Disclaimer), 10 (Limitation of Liability), 11 (Indemnification), 14 (Governing Law), and 15 (Dispute Resolution).

These Terms and any dispute arising out of or related to these Terms or the Service shall be governed by and construed in accordance with the laws of the State of Israel, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods (CISG) shall not apply to these Terms.

For any claims not subject to the arbitration agreement in Section 15, you agree to submit to the exclusive jurisdiction of the competent courts located in Tel Aviv, Israel, and you irrevocably waive any objection to the laying of venue in such courts or any claim that such courts are an inconvenient forum.

15.1 Informal Resolution

Before initiating any formal dispute proceeding, you agree to first contact the Company at support@agentsincorporated.ai to describe the nature of your dispute and the relief you are seeking. The parties will attempt in good faith to resolve the dispute informally within 30 days of the initial notice. If the dispute is not resolved within that 30-day period, either party may proceed to binding arbitration as set forth below.

15.2 Binding Arbitration

EXCEPT AS EXPRESSLY PROVIDED BELOW, ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS, YOUR USE OF THE SERVICE, OR THE BREACH, TERMINATION, ENFORCEMENT, INTERPRETATION, OR VALIDITY THEREOF, SHALL BE RESOLVED EXCLUSIVELY BY FINAL AND BINDING ARBITRATION, RATHER THAN IN COURT. The arbitration shall be conducted by the Israel Institute of Commercial Arbitration or another internationally recognized arbitration body agreed upon by the parties, and judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

The arbitration shall be conducted in English in Tel Aviv, Israel, or, at your election, may be conducted via remote hearing. The arbitrator shall have the authority to award any remedy that would be available in a court of law. The arbitrator's decision shall be final and binding, and any award may be confirmed and enforced in any court of competent jurisdiction.

The costs of arbitration, including filing fees, shall be governed by the applicable arbitration rules. Each party shall bear its own attorneys' fees unless the arbitrator determines that a claim was frivolous or brought in bad faith, in which case the arbitrator may award attorneys' fees to the prevailing party.

15.3 Class Action Waiver

YOU AND AGENTS INCORPORATED EACH WAIVE THE RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING. DISPUTES MUST BE BROUGHT ON AN INDIVIDUAL BASIS ONLY. IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION, BOTH YOU AND THE COMPANY WAIVE ANY RIGHT TO A JURY TRIAL, AND BOTH AGREE THAT THE CLAIM WILL BE ADJUDICATED BY A JUDGE SITTING ALONE.

15.4 Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief from a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights, confidential information, or other proprietary rights without first engaging in arbitration or the informal dispute resolution process described above.

If any provision of these Terms is found to be unlawful, void, or for any reason unenforceable by a court of competent jurisdiction, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, it shall be severed from these Terms, and the remainder of the Terms shall continue in full force and effect.

In the event the class action waiver in Section 15.3 is found to be unenforceable with respect to any particular claim or class of claims, the parties agree that such claim or class of claims shall be severed from arbitration and may be litigated in a court of competent jurisdiction, while all other claims remain subject to arbitration.

These Terms, together with the Privacy Policy and any additional terms, policies, or agreements expressly incorporated herein by reference, constitute the entire agreement between you and Agents Incorporated with respect to the subject matter hereof and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to such subject matter.

No failure or delay by either party in exercising any right under these Terms shall constitute a waiver of that right. No waiver of any provision of these Terms shall be effective unless made in writing and signed by an authorized representative of the Company. Any waiver of a particular breach shall not constitute a waiver of any subsequent breach.

You may not assign or transfer any of your rights or obligations under these Terms without the prior written consent of the Company. The Company may assign its rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets. Any purported assignment in violation of this section is void.

These Terms do not create any partnership, joint venture, employment, franchise, or agency relationship between you and the Company. Neither party shall have the authority to bind the other or to incur any obligation on behalf of the other.

Section headings in these Terms are for convenience only and shall not affect the interpretation of these Terms. The words "include," "includes," and "including" shall be deemed to be followed by the words "without limitation." The word "or" is not exclusive.

If you have any questions, concerns, or requests regarding these Terms of Service, your account, billing, data practices, or any other aspect of the Service, please contact us at:

We aim to respond to all inquiries within 3 business days. For urgent security disclosures or data breach notifications, please mark your subject line "URGENT" and we will prioritize your request accordingly.